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Speaking Clearly – A 2-day course in Pronunciation

Event Date: 28 – 29 August 2014
Event Time: 9am – 5pm
Location: PSB Academy

By Susan Amy, Associate Trainer
Fees: S$580.00 (GST will not be applicable)

Aims and Objectives: Why should we have a better speaking voice?

Key skills in communication are tied up within vocal skills – clearly spoken words to get the message across efficiently, a pleasant voice, an accent that is interesting but does not obscure the words, as well as an indication of our polite and professional attitude in terms of vocal tone and emphasis to highlight the meaning of the words.

Competent vocal skills are essential to communicate critical information, negotiate, present, persuade and pacify others.

This intensive 2-day course gives participants a chance to become aware of their vocal faults and learn techniques to correct them. This will allow participants to develop better vocal skills so that they can speak to customers and colleagues with confidence, effectiveness and impact.

Pre-Training Preparation

Participants send a digital recording of themselves using a script with prompts provided by the trainer. This will help the trainer to diagnose vocal difficulties and be ready to propose remedies for participants during the training.

Pre-work – send a recording of your voice to the trainer together with an email explaining your objectives. Also a list of words you find it difficult to pronounce.

Who Should Attend

Those who:

  • use face-to-face and telephone communication as a key part of their job
  • have had difficulty being understood by others
  • are aware of speech defects
  • know they lack awareness of vocal skills
  • wish to polish their vocal skills for improved professionalism.

Methodology

Diagnostic tests, vocal training and exercises to use during and after the course, practice and demonstration sessions, assignments using vocal recording and playback, correcting and feedback. Each participant will have two one-on-one sessions with the trainer to work on individual difficulties with speech areas.  

Course Outline

Diagnostic tests (pre-course and in-course) 

Correcting basic vocal faults

  • Voice and stress
  • Identifying your voice faults
  • Breathing and relaxation techniques – removing fatigue, stress and tension
  • Vocal organs and suitable exercises to strengthen them
  • Articulation and enunciation: vowels and consonants and tricky combinations
  • Word endings and full expression of the word

Vocal quality

  • Pronunciation – correct word stress
  • Tone, pitch and resonance
  • Rate and clarity (too slow or too fast)
  • Correct use of pausing
  • Vocal volume and voice projection

Features of connected speech

  • Smooth flow and correct rhythm
  • Phrase and sentence stress
  • Emphasis and special stress
  • Regional accents and clarity

One on one sessions with the trainer  Diagnostic test (at the end of the course)

Workshop Leader

Originally from the UK and based in Singapore, Susan Amy has been guiding corporations in their communication styles since 1994.

Susan has been an accredited trainer for the Myers-Briggs Type Indicator (MBTI for the past 16 years, with which she has helped empower individuals with a knowledge of how best to use their personality strengths in their work and personal lives.

Through the MBTI, Susan helps you to see how knowing yourself thoroughly first can provide insights for you into typical communication blocks you face. She provides practical examples of how to overcome these by understanding your strengths and the strengths of others and adapting to people and situations.

Susan looks forward to welcoming you to the session where you’ll have a chance to get to know yourself well and unleash your potential to engage others with a clear communication style and an interesting personality.

Click here to register.