Evaluation! That’s a nightmare for every HR Manager who needs to set a standard, whenever a supervisor evaluates his employees. Sometimes employees cry foul and accuse their superior or the system of being biased.

Isn’t the element of biasness in all of us? Sometimes we won’t admit it, or we look for reasons to support how we think of our employers or employees. Balance scorecards and KPIs’ are the buzz words in today’s corporate world. It’s all about quantifying performances, and that’s the business of CF Wong and Ng Shin Leong, two of HRmatters21 Consultants with vast experiences in studying and implementing new ways of staff evaluation. At the 27th HR Sharing, CF explained the 4 levels of planning, which are self goal settings, team goal settings, department goal settings and organization goal settings which shall determine what are the 3 most Key Performance Indicators.

Participants had an insightful walk through, as to how KPI’s should be implemented and the objectives of KPI’s.

Control it before it controls you! That’s the message from Dr Amy Daniel, an Associate Trainer with Hrmatters21. Dr Daniel, who is an expert in EQ and a professional counselor, explored the myths and re-enforced the truth about our own anger. “Are you afraid of your own anger” asked Dr Daniel. Participants were surprised at the question. Dr Daniel stressed the importance of knowing one’s own anger, so that we can change, rather than expecting others to change as the latter is very unlikely to happen. Anger is energy says Dr Daniel, and how we channel this energy is very important. It was indeed beneficial to all, to be in touch with their own anger, emotions, and how we can improve ourselves by being aware, of our very own ‘fuse’. Thank you! Dr Daniel for that very insightful presentation.

Thanks to all Members who attended the 27th HR Sharing and made it a success. We look forward to the 28th HR Sharing. Cheers!!

By Michelle Yeo