Event Date: 12 March 2015
Event Time: 9am – 5pm
Location: PSB Academy
By Prof Sattar Bawany, Associate Trainer, HRmatters21
Fees: S$480.00 (GST will not be applicable)
Today’s highly competitive business environment demands that individuals and organizations perform at higher levels and with greater speed than at any time in the past. Organizational leaders and team members alike must place a new emphasis on learning and the harnessing of individual and collective creativity.
Teams have become a principal building block of the strategy of successful organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together and resolve conflicts?
In most teams, the energies of individual members work at cross-purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this result in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonize. You have a shared vision and an understanding of how to complement each other’s efforts. As jazz musicians say, “You are in the groove.”
A high-performing team demonstrates a high level of synergism – the simultaneous actions of separate entities that together have a greater effect than the sum of their individual efforts. It is possible, for example, for a team’s efforts to exemplify an equation such as 2 + 2 = 5! High-performing teams require a complementary set of characteristics known collectively as “SCORE” – cohesive strategy, clear roles and responsibilities, open communication, rapid response, and effective leadership which we will explore during the workshop
Table 1 “SCORE”: Characteristics of High-Performing Teams
| Characteristics |
Descriptions |
| S: Cohesive Strategy | High-performing teams with a cohesive strategy will demonstrate why they are in existence by articulating a strong, uniting purpose that is common to all team members. They will describe how they work together by defining team values and ground rules. Finally, they will be clear about what they do by defining key result areas. |
| C:Clear Roles and Responsibilities | Successful teams determine overall team competencies and then clearly define individual member roles and responsibilities. High-performing teams realistically examine each individual’s responsibilities in terms of personality, interest, and ability, resulting in an accurate understanding of each member’s accountability and contribution to the team. |
| O: Open Communication | Communication is the key component in facilitating successful team performance; its lack limits team success. Effective communication relies on the proper use of communication channels such as e-mail and voicemail. In addition, a cohesive culture is attained when interpersonal interactions flow smoothly and individual differences are also respected and leveraged to enhance overall team functioning. |
| R: Rapid Response | A high-performing team responds quickly, as necessary, to changes in the environment, using creativity and “outside the box” thinking. When faced with a problem, these teams brainstorm possible solutions and create innovative resolutions. |
| E: Effective Leadership | An effective team leader is able to adjust his or her style as necessary depending on the task at hand and the skill level of each team member performing that task. The team leader also plays a critical role in raising morale by providing positive feedback and coaching team members to improve performance. Finally, the team leader takes an active role in guiding the team through each stage of team development by using team-building activities and celebrating successes. |
Workshop Leader
Prof Bawany has assumed various senior management roles including Managing Director/Country Head and Talent Development/Coaching Practice Leader for DBM Asia Pacific as well as Business Leader, Organisational Effectiveness/Leadership Development Consultant and Executive Coach with Mercer HR Consulting, The Hay Group, The Forum Corporation and Mercuri International.
Prof Bawany is an astute advisor to executives who need to know how they are perceived and want to focus on what is most important in their professional and personal lives. He has coached a range of leaders, from CEOs, to senior vice presidents, and high potential managers. His current work in organisations focuses on encouraging individual initiative and leadership from a systemic perspective in order to achieve clearly defined business results. His specialty is effectively linking people processes to business outcomes. His approach to executive coaching encourages new insights into the key capabilities and unique strengths needed to sustain practical behavioural change over time, resulting in the executive’s enhanced self-awareness, better decision making, and continuous performance improvement.
He is a Graduate of Corporate Coach U and a Licensed Coaching Clinic Facilitator. He is certified in the administration and application of various psychometric instruments including the Myers-Briggs Type Indicator™ (MBTI), Bar-On EQ 360™ and EQ-i™. He is also certified in the administration and application of the MRG’s suite of instruments including “Leadership Effectiveness Analysis™” (LEA 360 Assessment tool) and “Strategic Leadership Development”. He is also accredited in the administration and application of the Benchmarks® and Skillscope® Profiling Instruments.
He holds an Executive MBA and a Bachelor in Business Administration (Marketing). His Doctoral Research is on ‘The Impact of Executive Coaching on the Personal & Professional Development of Leaders”.
Prof Bawany is a Fellow of International Professional Managers Association (IPMA) and The Chartered Institute of Marketing (CIM). He is a Professional Member of the Society of Human Resource Management (SHRM) and the Chartered Institute of Personnel and Development (CIPD). He is also a Practicing Member of the International Coaching Federation (ICF) and International Association of Coaching (IAC).
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