Event Dates: 24 January 2014
Event Time: 9am – 5pm
Location: PSB Academy
By Chris Anthony, Associate Trainer
Fees: S$420.00 (GST will not be applicable)
Course Objectives
To build and update knowledge and skills that will be need for effective supervision. To increase the awareness on the responsibilities of a supervisor towards his team. To help supervisors increase their skills and effectiveness in managing their people and resources. To be exposed to various strategies and skills required in workers supervision. To develop effective supervisory skills to empower your subordinates and develop high performance team.
Course Outline
- Your role as a Supervisor
- Leadership Skills
- Improving Communication
- Handling Problems
- Conflict Resolution
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Motivation & Team Building
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Improving Employee Performance
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Counseling at Workplace
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Learning & Development at Workplace
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Managing Productivity & Controlling Cost
Who will benefit
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Newly appointed / Soon to be promoted Managers / Executives / Supervisors
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Executives, Supervisors, Line Leaders, Administrator
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It is also useful for anyone who wishes to have greater understanding of management principles and practices, so as to develop their skills in supervising their subordinates.
Methodology
- Interactive Lecture with key points
- Interactive Discussion
- Case studies
- Group exercises
Workshop Leader
Chris Anthony worked in the corporate world for 26 years having held various positions from Industrial Relations Officer and culminating as Area Director of Human Resources & Training mainly in Hotels, Resorts and Service industries. Chris holds a Graduate Diploma in Human Resource Management and Development from Singapore Institute of Management and a Bachelor’s degree in Business Administration majoring in Human Resources Management from La Trobe University, Melbourne, Australia. His personal mission and passion is to train, educate, and empower individuals, teams and organizations in achieving excellence . He has infectious enthusiasm in inspiring and motivating individuals to achieve their full potential in achieving their goals.
As an industry Human Resources and Learning & Development practitioner, he had worked as an Area Human Resources & Training Director with a Premium Resort Group overseeing 3 resorts in Maldives, Thailand and Sri Lanka. Prior to this, he was Principal HRD Consultant with HRM Consulting Associates Pte Ltd, Singapore and a Trainer with People’s Association ( PA ), Confederation of Industries ( SCI ) and Integrated Learning Systems ( ILS ) and Asia Pacific Management Centre, Malaysia. He is also a nationally accredited Workplace Trainer and NSRS Assessor by WDA.
Click here to register.
