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Myers-Briggs Type Indicator (MBTI) – Communicating Your Style

Event Date: To Be Announced
Event Time: 9am – 5pm
Location: PSB Academy

By Susan Amy, Associate Trainer
Fees: S$580.00 (GST will not be applicable)

Communication is key to successful business and personal interactions. You communicate with others every day on many levels. However, you may not always take time to analyse how your ways of interacting affect other people.

Understanding, appreciating and accommodating individual differences in communication style can enhance your ability to communicate. This communication advantage will increase your effectiveness as an employee, supervisor, trainer, coach, team member and/or leader. The framework of the CYS training is the Myers-Briggs questionnaire, which gives tremendous insights into how people communicate and respond to one another. The profiles help to take the sting out of conflict and provide sound techniques for influencing and getting through to people with different communication styles.This workshop is especially useful for people in sales and front line customer service, but is valuable to anyone who wants to increase their confidence in speaking up with and making sense to others.

Course Outline

  • Introduction to Personality Type 
  1. Setting personal objectives for the training
  2. Take the Myers-Briggs questionnaire
  3. Self-Estimate – judge your own type
  4. Scoring the MBTI
  • Application of Personality Questionnaire Results 
  1. Interpreting your scores
  2. Exploring your strengths and pitfalls
  3. Career and personality type
  4. Relationships and personality type
  5. Leadership and company personality styles
  • The Extravert-Introvert Dimension 
  1. The E-I dimension is about our preferred way to communicate.
  2. Learn the strengths of extraverts and introverts and the pitfalls and practise to develop weaker areas. 
  • The Sensing-Intuition Dimension 
  1. The S-N dimension is about how we take in and understand information and the world around us.
  2. Planning how we speak to someone and in what order can make a great difference on how well our message is received. 
  • Quadrant Types
  1. Certain aspects of personality determine what we tend to communicate about and what we tend to miss out.
  2. Build a more balanced way of communicating, including the other person more and expressing things in the way they understand. 
  • The Thinking-Feeling Dimension
  1. The T-F dimension is about how we make decisions using our head or our heart to shape our lives.
  2. Adapt your natural style to communicate more effectively, using both empathy and clarity to solve problems holistically. 
  • The Judgement-Perception Dimension
  1. The J-P dimension is about how we run our lives in a scheduled or flexible way.
  2. Learn how to pace your conversation to suit the other person by knowing when to close off and when to keep talking and offering alternatives 
  • What’s next?
  1. After this course, you can sign up for a part II course that gives you further insight into your type:
  2. Leadership styles
  3. Conflict management
  4. Team building (together with your team)

Workshop Leader

Orginally from the UK and based in Singapore, Susan Amy has been guiding corporations in their communication styles since 1994.

Susan has been an accredited trainer for the Myers-Briggs Type Indicator (MBTI for the past 16 years, with which she has helped empower individuals with a knowledge of how best to use their personality strengths in their work and personal lives.

Through the MBTI, Susan helps you to see how knowing yourself thoroughly first can provide insights for you into typical communication blocks you face. She provides practical examples of how to overcome these by understanding your strengths and the strengths of others and adapting to people and situations.

Susan looks forward to welcoming you to the session where you’ll have a chance to get to know yourself well and unleash your potential to engage others with a clear communication style and an interesting personality.

Click here to register.